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September 17, 2025     T O       :               All Participant Banks/Institutions   R E         :               ANNUAL CUSTOMER SATISFACTION SURVEY FOR PCHC AS A CLEARING SERVICE OPERATOR OF PAYMENT SYSTEMS     1.      The Philippine Clearing House Corporation (PCHC) as a registered Operator of a Payment System (OPS) authorized by the Bangko Sentral ng Pilipinas (BSP), serves as the designated Clearing Service Operator (CSO) for the following platforms hosted in the AWS Cloud:   1.1.      Check Image Clearing System ( CICS ) 1.2.      PESONet  – now operating with three (3) settlement cycles 1.3.      Philippine Domestic Dollar Transfer System ( PDDTS ) – covering Domestic & Cross Border Real Time Gross Settlement ( RTGS ), Payment vs Payment ( PvP ), and Batch End-of- Day ( EOD ) settlement 1.4.      Payment Application Secure ( PAS ) v 6   2.      As part of our commitment to continuously raise the standards of our services, PCHC is conducting its Annual Customer Satisfaction Survey.     3.      We highly encourage your active participation. Your insights and feedback are invaluable in helping PCHC:   ·        Measure the effectiveness and reliability of its systems and support services; ·        Identify opportunities for improvement; and ·        Develop initiatives, such as training or refresher courses, to better serve the needs of our participants.   4.      Please accomplish the attached survey questionnaire for each system you are enrolled in. The survey is designed to be straightforward, requiring only a few minutes to complete.   📌  Deadline for submission:  October 24, 2025 📧  Where to submit:  Kindly send completed forms via email to philclear@pchc.com.ph , with a copy furnished to thonymanongas@pchc.com.ph .   5.      Your candid responses will play a vital role in guiding PCHC’s continuing efforts to enhance operational quality, strengthen customer support, and improve overall system performance.   6.      We sincerely thank you for your time and valuable feedback, and we look forward to your strong participation in this important exercise.

September 17, 2025     T O       :               All Participant Banks/Institutions   R E         :               ANNUAL CUSTOMER SATISFACTION SURVEY FOR PCHC AS A CLEARING SERVICE OPERATOR OF PAYMENT SYSTEMS     1.      The Philippine Clearing House Corporation (PCHC) as a registered Operator of a Payment System (OPS) authorized by the Bangko Sentral ng Pilipinas (BSP), serves as the designated Clearing Service Operator (CSO) for the following platforms hosted in the AWS Cloud:   1.1.      Check Image Clearing System ( CICS ) 1.2.      PESONet  – now operating with three (3) settlement cycles 1.3.      Philippine Domestic Dollar Transfer System ( PDDTS ) – covering Domestic & Cross Border Real Time Gross Settlement ( RTGS ), Payment vs Payment ( PvP ), and Batch End-of- Day ( EOD ) settlement 1.4.      Payment Application Secure ( PAS ) v 6   2.      As part of our commitment to continuously raise the standards of our services, PCHC is conducting its Annual Customer Satisfaction Survey.     3.      We highly encourage your active participation. Your insights and feedback are invaluable in helping PCHC:   ·        Measure the effectiveness and reliability of its systems and support services; ·        Identify opportunities for improvement; and ·        Develop initiatives, such as training or refresher courses, to better serve the needs of our participants.   4.      Please accomplish the attached survey questionnaire for each system you are enrolled in. The survey is designed to be straightforward, requiring only a few minutes to complete.   📌  Deadline for submission:  October 24, 2025 📧  Where to submit:  Kindly send completed forms via email to philclear@pchc.com.ph , with a copy furnished to thonymanongas@pchc.com.ph .   5.      Your candid responses will play a vital role in guiding PCHC’s continuing efforts to enhance operational quality, strengthen customer support, and improve overall system performance.   6.      We sincerely thank you for your time and valuable feedback, and we look forward to your strong participation in this important exercise.

September 17, 2025     T O       :               All Participant Banks/Institutions   R E         :               ANNUAL CUSTOMER SATISFACTION SURVEY FOR PCHC AS A CLEARING SERVICE OPERATOR OF PAYMENT SYSTEMS     1.      The Philippine Clearing House Corporation (PCHC) as a registered Operator of a Payment System (OPS) authorized by the Bangko Sentral ng Pilipinas (BSP), serves as the designated Clearing Service Operator (CSO) for the following platforms hosted in the AWS Cloud:   1.1.      Check Image Clearing System ( CICS ) 1.2.      PESONet  – now operating with three (3) settlement cycles 1.3.      Philippine Domestic Dollar Transfer System ( PDDTS ) – covering Domestic & Cross Border Real Time Gross Settlement ( RTGS ), Payment vs Payment ( PvP ), and Batch End-of- Day ( EOD ) settlement 1.4.      Payment Application Secure ( PAS ) v 6   2.      As part of our commitment to continuously raise the standards of our services, PCHC is conducting its Annual Customer Satisfaction Survey.     3.      We highly encourage your active participation. Your insights and feedback are invaluable in helping PCHC:   ·        Measure the effectiveness and reliability of its systems and support services; ·        Identify opportunities for improvement; and ·        Develop initiatives, such as training or refresher courses, to better serve the needs of our participants.   4.      Please accomplish the attached survey questionnaire for each system you are enrolled in. The survey is designed to be straightforward, requiring only a few minutes to complete.   📌  Deadline for submission:  October 24, 2025 📧  Where to submit:  Kindly send completed forms via email to philclear@pchc.com.ph , with a copy furnished to thonymanongas@pchc.com.ph .   5.      Your candid responses will play a vital role in guiding PCHC’s continuing efforts to enhance operational quality, strengthen customer support, and improve overall system performance.   6.      We sincerely thank you for your time and valuable feedback, and we look forward to your strong participation in this important exercise.

September 17, 2025     T O       :               All Participant Banks/Institutions   R E         :               ANNUAL CUSTOMER SATISFACTION SURVEY FOR PCHC AS A CLEARING SERVICE OPERATOR OF PAYMENT SYSTEMS     1.      The Philippine Clearing House Corporation (PCHC) as a registered Operator of a Payment System (OPS) authorized by the Bangko Sentral ng Pilipinas (BSP), serves as the designated Clearing Service Operator (CSO) for the following platforms hosted in the AWS Cloud:   1.1.      Check Image Clearing System ( CICS ) 1.2.      PESONet  – now operating with three (3) settlement cycles 1.3.      Philippine Domestic Dollar Transfer System ( PDDTS ) – covering Domestic & Cross Border Real Time Gross Settlement ( RTGS ), Payment vs Payment ( PvP ), and Batch End-of- Day ( EOD ) settlement 1.4.      Payment Application Secure ( PAS ) v 6   2.      As part of our commitment to continuously raise the standards of our services, PCHC is conducting its Annual Customer Satisfaction Survey.     3.      We highly encourage your active participation. Your insights and feedback are invaluable in helping PCHC:   ·        Measure the effectiveness and reliability of its systems and support services; ·        Identify opportunities for improvement; and ·        Develop initiatives, such as training or refresher courses, to better serve the needs of our participants.   4.      Please accomplish the attached survey questionnaire for each system you are enrolled in. The survey is designed to be straightforward, requiring only a few minutes to complete.   📌  Deadline for submission:  October 24, 2025 📧  Where to submit:  Kindly send completed forms via email to philclear@pchc.com.ph , with a copy furnished to thonymanongas@pchc.com.ph .   5.      Your candid responses will play a vital role in guiding PCHC’s continuing efforts to enhance operational quality, strengthen customer support, and improve overall system performance.   6.      We sincerely thank you for your time and valuable feedback, and we look forward to your strong participation in this important exercise.

September 16, 2025 TO : All Clearing Banks/Institutions RE : NEW CLEARING PARTICIPANTS/BRSTN REGISTER UPDATES 1. With reference to various request letters /notices received from the clearing participant banks, we enumerate hereunder the following updates to the PCHC clearing participant banks/BRSTN Register and Operating Parameter, viz: 1.1 New Clearing Participants BANK/BRANCH BRSTN ADDRESS PNB - Paranaque-Better Living-Russia 01008-308-8 48 Russia Street, Better Living Subdivision, Brgy. Don Bosco, Paranaque City PBCOM - Q Plaza 01011-061-8 G/F Q - Plaza Commercial Center, Marcos Highway cor Felix Ave., Cainta, Rizal SBC - Pampanga - Mexico 06014-013-3 McArthur Hiway, Barangay San Francisco, Mabalacat, Pampanga SBC - Batangas City Highway 19014-009-0 865 National Road, Batangas, Batangas SBC - Subic Town 28014-004-9 Northwest Building, Olongapo - Bugallon Road, Subic, Zambales SBC - Cabuyao 31014-018-4 Lot 4, National Road, Brgy. Sala, Cabuyao, Laguna METRO - ECD - Scanner 01026-466-1 10th F, Metrobank Center Grand Hyatt, 7th Avenue corner 35th Street Bonifacio Global City, Taguig, Metro Manila METRO - ECD - Mobile 01026-467-4 10th F, Metrobank Center Grand Hyatt, 7th Avenue corner 35th Street Bonifacio Global City, Taguig, Metro Manila METRO - Tumauini - Isabela 26026-011-4 Along National Highway, Barangay Lingaling, Tumauini, Isabela METRO - Sta. Cruz - Pagsawitan 31026-029-7 National Highway, Brgy. Pagsawitan, Sta. Cruz, Laguna LBP - Pilar Branch - Lite 16035-012-4 Purok 3, Brgy. Marifosque, Pilar, Sorsogon BDO - Caloocan - Metroplaza Camarin 01053-710-7 LG/F, Unit Nos. 1-2, Metroplaza, Lot 5, Camarin Road, Barangay 173, Caloocan City BDO - Davao - Matina 03053-035-9 MacArthur Highway corner Diamond St., Sto. Niño, Barangay Matina Crossing, Davao City BDO - Legazpi City - Unitop Mall 16053-015-1 GF, Unitop Mall, Rizal St., Brgy. 15 - Ilawod East, Legazpi City, Albay, Bicol BDO - Cavite - Carmona Governor’s 41053-056-8 GF, Great Wall Aluminum and Glass Sales Bldg., Drive Governor's Drive, Brgy. Maduya, Carmona Cavite, IV-A BDO - Leyte - Baybay 65053-001-4 GB - 12, Baybay Central Mall, Rizal Blvd., Brgy. Poblacion, Zone 10, Baybay City, Leyte BDO NB - Davao del Sur - Kapatagan 03118-047-8 G/F, Alcantara - Parenas Bldg., Mt. Apo 3 National Highway, Brgy. Kapatagan, Digos City BDO NB - Iloilo - Concepcion 08118-028-2 G/F, Gaton Commercial Complex, Salcedo General Luna St., Brgy. Poblacion, Concepcion, Iloilo BDO NB - Bukidnon - Pangantucan 51118-009-5 G/F, GT Commercial Bldg., National Highway, Brgy. Poblacion, Pangantucan, Bukidnon PSBC - Panglao Island 33122-001-2 Panglao Road, Old Coop. Bank of Bohol Bldg., Brgy. Dao, Municipality of Dauis, Province of Bohol CBOC - Bansalan 03204-001-2 Viacrusis St., Poblacion 2, Bansalan, Davao Del Sur CBOC - Polomolok 24204-001-9 Corner Cannery Road and Meleguas Road, Poblacion, Polomolok, South Cotabato CBOC - Midsayap 53204-001-7 Sto Niño St., Poblacion 1, Midsayap, North Cotabato CBOC - Koronadal 55204-001-3 Jose Abad Santos St., Brgy Zone 3, Poblacion, Koronadal City, South Cotabato CBOC - Tacurong 74204-003-0 Magsaysay Avenue, Tacurong, Sultan Kudarat 1.2. Relocation/Change in Branch Name and/or Address BRSTN BANK/BRANCH NAME FROM TO 01033-017-1 PVB U.P. Diliman – Quezon City Central Avenue – Central Park Building, 25 Central Avenue Barangay New Era, Quezon City 70035-001-8 LBP – Kabankalan Kabankalan City Landbank Negros Occidental Corporate Center, Justine J.Y. Perez Highway, Brgy. Talubangi, Kabankalan City, Negros Occidental 06140-001-8 BOF – San Fernando Dolores San Fernando, Pampanga HD Central, MacArthur Highway, Dolores, City of San Fernando, Pampanga 2. Pursuant to CICS OM No. 17-004 dated 18 January 2017, the aforementioned updates will be implemented effective at 9:00 AM, September 16, 2025. 3. For your information and guidance.

September 12, 2025   TO :         All Clearing Banks/Institutions   RE :           ACCOMMODATION AND RE-PRESENTMENT OF CHECKS WITH NON-COMPLIANT AMOUNT IN FIGURES FORMAT       1.     Further to MC No. 3902, and considering feedback received from participants, PCHC hereby issues the following clarifications and guidelines for proper reference.   1.1    Temporary Accommodation   ·       The following examples of non-compliant Amount in Figures entries that may be t emporarily accommodated for clearing: 10,000.                     ***10,000***                                   ₱ 10,000.00             10,000.xx 10,000--                   ***10,000.00***                             ₱ 10,000                   Php10,000.00   1.2    Re-clearing of Previously Returned Items   ·       Only Checks that were previously returned solely due to Amount in Figures issues  can be re-presented for clearing (Date of Issue must be compliant).        1.3    Clarification on Ambiguous Formats   ·       Below are samples of ambiguous Amount in Figures  that render a Check unacceptable for deposit/clearing:             ·      Ambiguous entries in the Amount in Figures field ( e.g. absence of commas to separate thousands, millions, etc.) render a check unacceptable for deposit/clearing . * However, if a previously returned item is re-presented and the only change is the insertion of a comma (to make the figures clearly interpretable and still tallying with the Amount in Words), the check may be accepted for clearing, viz: * This exception is allowed as long as the payment information remains unchanged , and only the formatting has been corrected.   1.4    Date of Issue Remains Strictly Non-Representable   ·       Checks with non-compliant Date of Issue formats remain strictly non-representable.   ·      If inadvertently accepted and subsequently dishonored by the Drawee Bank, such items cannot be re- cleared, as Return Reason Code "E" remains non-representable and excluded from the temporary accommodation. * Samples of not acceptable Date of Issue format: ·       Acceptable Date of Issue format (MM-DD-YYYY, M-DD-YYYY, MM-D-YYYY, M-D-YYYY), with or without dash, not exactly inside the boxes:   2.     Please be guided accordingly.

September 12, 2025 TO : All Clearing Banks/Institutions RE : ACCOMMODATION AND RE-PRESENTMENT OF CHECKS WITH NON-COMPLIANT AMOUNT IN FIGURES FORMAT 1. Further to MC No. 3894 dated July 29, 2025, and in line with the agreements reached during the consultative meeting with the Bangko Sentral ng Pilipinas (BSP) and industry stakeholders, PCHC hereby issues the following clarifications to ease customer burden: 1.1 Temporary Accommodation · Checks with Amount in Figures not following the prescribed format shall be temporarily accommodated until further notice. · This includes instances where symbols (e.g., “*” or “-”) are used. 1.2 Re-clearing of Previously Returned Items · Checks that were previously returned solely for Amount in Figures issues may be re-presented for clearing. · This accommodation is granted despite Return Reason Code “E” being categorized as non-representable under existing rules. 1.3 Clarification on Ambiguous Formats · As emphasized in Section 1.2 of MC No. 3894, ambiguous Amount in Figures (e.g., absence of commas to separate thousands, millions, etc.) remain unacceptable. · However, if the only change is the addition of a comma to make the Amount in Figures clearly interpretable—without altering the numerical value and still tallying with the Amount in Words—the item may be re-presented. · This is allowed since the payment information remains unchanged, with only the required formatting being corrected. 1.4 Date of Issue Remains Strictly Non-Representable · Items returned under Reason Code “E” due to non-compliant Date of Issue format remain strictly non-representable. 2. This temporary measure applies exclusively to Amount in Figures issues. All other clearing and return rules remain in full force and effect. 3. Please be guided accordingly.

September 10, 2025 T O : All Clearing Banks/Institutions R E : USER ACCEPTANCE TESTING (UAT) OF THE e-CERTIFICATION MODULE OF THE CICS SUPPORT PLATFORM 1. PCHC is pleased to inform all CICS Participants that the e-Certification Module of the CICS Support Platform, as presented to the Clearing Officers Club, Inc. (COCI) during its meeting on 08 September 2025, is now ready for User Acceptance Testing (UAT). 2. In response to requests from COCI, the following features have been incorporated in addition to the basic e- Certification functions: 2.1. Display of all instances of presentation of an item when searched using MICR code line details (i.e., Drawee Bank BRSTN, Account Number, and Check Number). 2.2. Inclusion of the Dorsal Image in the generated eCertification 3. The UAT will run from 15 September 2025 to 19 September 2025. During the UAT, all PCHC members are requested to perform the following steps in the eCertification Module of the CICS Support Platform, to wit: 3.1. Present an Item for clearing via CICS using the UAT environment of the CICS 3.2. On the next day, request for an e-Certification of the same item presented through the eCertification Module of the CICS Support Platform 3.3. Validate that the generated e-Certification contains the correct image, clearing date, and other details 4. Access to the CICS Support Platform in the UAT environment remains the same URL, at https://csp.pchcdev.com. Members may use existing login credentials to access the eCertification Module. The link to the e-Certification module is displayed on the left navigation bar and may be accessed by any user designated as either a Maker or Authorizer and will be available for inspection on 12 September 2025. 5. Upon completing the foregoing steps, members are requested to kindly accomplish the attached Sign-Off form and submit the same through e-mail at PHILCLEAR@pchc.com.ph. 6. We trust for your full support and cooperation for the successful testing and eventual implementation of this module.

September 01, 2025 T O     :      All Clearing Banks/Institutions   R E       :      MANDATORY RENEWAL OF PKI CERTIFICATES FOR ICL FILE ENCRYPTION & SIGNING IN CICS                                                    1.      To preserve the integrity, availability and security of the Check Image Clearing System (CICS) the Philippine Clearing House Corporation (PCHC) will mandate the renewal and installation of Public Key Infrastructure (PKI) certificates used for ICL file encryption and digital signing.  This directive is necessitated by the scheduled expiration of the PKI certificates on October 5, 2025. As such, the following certificates will be re-issued and must be installed simultaneously across all PBM servers of member banks:   1.1.      PCHC Root CA 1.2.      PCHC Issuing CA 1.3.      PCHC Certificate ( Public Key of Clearing House Encryption Certificate) 1.4.      Bank Certificate for Signing (requires submission of a Certificate Signing Request per PBM server before it can be issued) 1.5.      Bank Certificate for Encryption (requires submission of a Certificate Signing Request per PBM server before it can be issued)   2.      A comprehensive guide about the step-by-step instructions for generating the Certificate Signing Request (CSR) and installing the new certificates will be provided along with a video reference. All necessary documentation and certificates (Root, Intermediate, PCHC encryption) can be downloaded from the following URL:   https://drive.google.com/drive/folders/15aS6tgXjp9Fum5kuJEXOErSRljZMK9YH?usp=sharing   3.      To ensure a smooth transition, PCHC strongly encourages all banks to update their UAT/TEST PBM servers  and rehearse the installation steps. The new certificates will be deployed in the UAT environment by end of business day on September 5, 2025 .   4.      The installation of the new PCHC certificates must be performed simultaneously by PCHC and all member banks to ensure synchronization between the CICS backend and all PBM servers.   5.      The official deployment of the new certificates to the production CICS backend server  will take place on Saturday, September 20, 2025, starting at 7:00 AM . Member banks MUST  install the corresponding certificates on their PBM servers immediately after  this time to maintain system compatibility.   6.      Banks that are using the web-based CICS Frontend System of PCHC and do not have the PBM server are NOT affected by the certificate expirations.   7.      Should you need more information and/or clarifications, do not hesitate to contact any of the PCHC officers below, to wit:   Name Landline Mobile Email Ruben Conseja 8537-2711 09178387010 rubenconseja@pchc.com.ph Royette Delos Reyes 8537-2707 09175921576 royettedlreyes@pchc.com.ph Maxi Torrecampo 8537-2710 09178387096 maxitorrecampo@pchc.com.ph Linley Julian 8537-2713 09178387050 leyjulian@pchc.com.ph   8.      Please be guided accordingly.

PESONet MC No. 25-188 PDDTS MC No. 2025-127 PAS MC No. 2025-040   September 01, 2025   T O        :               All Clearing Banks/Institutions   R E          :               BUSINESS AS USUAL OPERATIONS TODAY, SEPTEMBER 01, 2025     1.      We acknowledge receipt of PESO RTGS Advisory No. BPU-2025-043 dated 01 September 2025 from BSP, advising that PhilPaSS Plus  will maintain its regular operating hours despite the suspension of work in government offices in Metro Manila today.   2.      Similarly, the Philippine Clearing House Corporation (PCHC) shall continue to operate on a Business-As- Usual  basis today.   3.      All clearing processes will continue as scheduled, with established timelines and standard cut-offs to be strictly observed.   4.      For your guidance and appropriate dissemination.