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April 08, 2025 TO : All Clearing Participant Banks/Institutions RE : RETURN OF A DISHONORED CLEARING ITEM DUE TO TECHNICAL DEFECTS UNDER SECTION 20 OF THE REVISED CICS RULES AND REGULATIONS 1. A clearing item with Technical Defect/s is an item that contains deficiency/ies, indications or conditions of defect that are readily noticeable when viewing the images of the Check or customer-generated Check image. Such an item is not acceptable for deposit and should not be presented for clearing. 2. The procedures for the return of a clearing item refused payment by the Drawee Bank due to Technical Defects or for Paid Regular Clearing Items (RCI) requested for reimbursement by the Drawee Bank for being technically defective are outlined below: 2.1. Returns Due to Technical Defects - Within the Prescribed Period If an item with a Technical Defect is inadvertently accepted for deposit and presented for clearing, the Drawee Bank may return it to the Presenting Bank if the defect is detected during the normal course of account and funding verifications. The procedure for the handling of Inward Returns due to Technical Defects is as follows: 2.1.1. Drawee Bank The Drawee Bank is not responsible for checking the existence of Technical Defects on Inward clearing items. However, if the Drawee Bank notices or is informed of Technical Defects on an Inward clearing item and decides not to honor it, the following procedure will be followed: 2.1.1.1. Tag the item for return and select appropriate reason code for such return (refer to detailed guidelines from your Front-End System provider). 2.1.1.2. Transmit the Return ICL before the Morning Returns Clearing Cut-off Time (also known as the AM Returns Cut-off at 8:00 AM on the next clearing day). A Return ICL transmitted before the 4:30 PM cut-off for regular items will be included in the netting and reports generation after the regular presentment period of Day 1. While it will have no effect on the Demand Deposit Account of Day 1[1], it will still appear in both Regular Inward Items as well as in the Outward Returned Items of Day 1 in the Drawee Bank’s reports. 2.1.1.3. A Return ICL transmitted after the 4:30 PM transmission cut-off for regular items but before the Morning Returns Clearing Cut-off Time (AM Returns Cut-off of 8:00 AM of the Next Clearing Day) will be included in the Netting and Reports Generation of the AM Returns. 2.1.2. Presenting Bank Pursuant to Section 16.3 of the Revised CICS Rules and Regulations, the Presenting Bank warrants that the deposited Check is complete and regular on its face. This means that prior to submission/transmission of a Check’s images for clearing, the Presenting Bank must have already scrutinized the Check for technical deficiencies allowing the Drawee Bank, which only receives images, to focus on verifying the Drawer’s signature. 2.1.2.1. Generate and print the Return Check Advice (RCA) with the Image of the Check with technical defect/s. Please refer to Annex A to this Operating Memo (OM) for the format of the RCA that is to be handed over to the depositor together with the original Check. 2.1.2.1.1. In case of Obvious Counterfeit or Visible Alteration, the RCA shall be handed over to the client depositor without the Physical Original Check, and Within ten (10) banking days from date the receipt of the Return ICL, the Presenting Bank must turn over the physical original check (dishonored due to obvious counterfeit/ visible alteration) to the Drawee Bank for use as evidence in any claims or legal actions that may be pursued, or for any other legal purpose. A letter in the form shown in Annex B to this OM shall cover the turnover of the physical original check. 2.1.2.2. Debit the account of the depositor to reverse the deposit entry. 2.2. Returns of Paid RCI Due to Technical Defects - Beyond the Prescribed Period The Drawee Bank, may return a cleared Regular Clearing Item due to the presence of Technical Defect/s within 180-days from the date of clearing, observing the following procedures: 2.2.1. The Drawee Bank may claim reimbursement of a paid RCI after receiving a verified complaint from its client regarding the presence of technical defect/s. 2.2.2. The Drawee Bank shall prepare a Charge Slip, identifying the details of the paid RCI and present it to the concerned Presenting Bank within the 180-day allowable period for returns due to Technical Defects. 2.2.3. The presence of Technical Defect/s, obviously noticeable on the image of the Check is sufficient reason for the Presenting Bank to accept the Charge Slip as mandatory. 3. The return of paid/cleared clearing items that are subsequently claimed to bear flaws not considered technical defects (such as claims of being counterfeit or altered) is governed by a separate operating memo. 4. This memo supersedes Section 1.2 of OM No. 18-027 dated December 14, 2018 and Section 2.2 of OM No. 18-028 dated December 17, 2018 on Technical Defects. 5. For your guidance and compliance. [1] A regular presentment is a credit to the Presenting Bank’s DDA and its return within the 4:30 PM cut-off is debit also to the Presenting Bank’s DDA.

May 18, 2026 T O : All Clearing Banks/Institutions R E : SECURITY FEATURES AND VALIDATION MEASURES TO VERIFY AUTHENTICITY OF CHECKS 1. PCHC has recently received reports on counterfeit checks and/or duplicate presentments involving checks deposited either over-the-counter or through Mobile Deposit Facility (MDF). 2. These incidents continue to occur notwithstanding the implementation of the new check design standards which incorporate several visible and invisible security features intended to support authenticity validation. 3. To mitigate risks associated with duplicate presentments and counterfeit items, PCHC has previously prescribed mandatory controls for banks offering MDF services, including the following: 3.1 Indication of Deposit Information • Front Deposit Information (FDI) • Dorsal Deposit Information (DDI) 3.2 Safekeeping Requirement • Retention and safekeeping by the Presenting Bank of the paid Physical Original Check (POC) for a minimum period of one hundred eighty (180) days 3.3 Decision Support Platform (DSP) • Mandatory use of the DSP to validate duplicate presentments and/or mark items as already negotiated 3.4 Work Type 8 Batch Transmission • Use of Work Type 8 during batch transmission to facilitate identification and priority validation by the Drawee Bank 4. In view of the foregoing incidents, PCHC strongly encourages participant banks to revisit the Amended Check Design Standards and Specifications (ACDSS) and reinforce the training of tellers and personnel responsible for validating checks accepted for deposit. Likewise, banks offering MDF services are encouraged to strengthen validation procedures for client-generated check images to better assess the authenticity of deposited checks. 5. Validation Measures for Checks Presented at Physical Branches 5.1 Use of UV Lamps Banks are reminded that UV lamps, commonly used in validating the authenticity of currency notes, may likewise be utilized to verify the security features embedded in checks. 5.1.1 Guilloche Pattern UV Ink All payment information, including the pre-printed information appearing at the topmost edge of the check and the MICR Code Line, are protected by Guilloche Pattern UV Ink. Any distortion, interruption, or apparent erasure of the pattern may indicate possible tampering or alteration. 5.2 MICR Readability Instances where no character is readable from the MICR Code Line during scanning should be treated as a potential counterfeit indicator and must not be disregarded. 5.2.1 While this exception is being flagged in the ICL, very few participants are aware of this since there are various versions of Front-End Systems being used so that the ICL must be manually checked to verify if values in certain fields have changed accordingly. 5.2.2 Traditionally, this exception (none of the MICR Code Line characters were read) requires Presenting Bank to advise the Drawee Bank about the exception for priority verification. 5.3 Consistency of Pre-Printed Information Banks are encouraged to compare the pre-printed Check Number, BRSTN, and Account Number located at the topmost edge of the check with the corresponding details appearing in the MICR Code Line. Any inconsistency may indicate alteration or counterfeit activity. 5.4 PCHC Watermark Validation A genuine check bears the PCHC Logo watermark embedded within the paper itself and not merely printed on its surface. The watermark should only become visible when the check is placed against a light source. 6. Suggested Additional Validation Measures for Checks Presented through Mobile Deposit Facility (MDF) 6.1 Additional Image Capture Requirement While Banks offering MDF may not be able to physically inspect the visible and invisible security features of a physical check at the point of deposit, such limitation may be partially addressed by requiring an additional image capture of the check while a light source is directed from behind it. 6.2 Proposed Third Image (Front-JPEG) Capture Requirement PCHC proposes that MDF applications require a modified Front-JPEG image capture which shall be part of the ICL transmission requirements. For reference, CICS currently requires the following image formats for Work Type 8: • Front Black and White or CCITT G4 (200 DPI) • Rear-Black and White or CCITT G4 (200 DPI) • Front-JPEG (100 DPI) The MDF system should capture a color image of the check, with a light source directed from behind, to satisfy the Front-JPEG (100 DPI) requirement. 6.2.1 Purpose of the Third Image (Front-JPEG) Capture The purpose of the revised 3rd image specs is to validate whether: • The deposited check contains the PCHC Logo watermark; and • The required Front Deposit Information (FDI) and Dorsal Deposit Information (DDI) are properly indicated. Illustrative example is shown below: 6.2.2 Rejection of Non-Compliant Deposits Attempts to deposit a check through MDF without the 3rd color image clearly showing the PCHC watermark logo and/or the required FDI/DDI, may be automatically rejected. 6.2.3 Additional Validation of Altered Genuine Checks While a counterfeit or non-compliant check may be detected through watermark validation, altered genuine checks may still pass such validation. Accordingly, banks are encouraged to compare the pre-printed Check Number, BRSTN, and Account Number with the corresponding details reflected in the MICR Code Line. Any inconsistency may indicate irregularity or alteration. 6.2.4 Consistent Use of the Decision Support Platform Duplicate presentments may likewise be minimized through the consistent use of the Decision Support Platform (DSP), whether by validating duplicate presentments or by flagging checks already negotiated. 6.2.5 KYC and Safekeeping Measures Strict Know-Your-Customer (KYC) procedures, together with the submission and safekeeping of the paid Physical Original Check (POC) for one hundred eighty (180) days, remain prudent risk mitigation measures. 7. Participant Banks including MDF and Physical Branch Banks are requested to submit their comments/feedback to these proposed measures and the strengthened implementation of existing control measures, on or before May 29, 2026 via email to helpdesk@pchc.com.ph and cc: thonymanongas@pchc.com.ph. 8. For clarifications, inquiries or concerns, banks may contact any of the following: Contact Person Email Telephone Number Thony Manongas thonymanongas@pchc.com.ph 8537-2704 Royette Delos Reyes royettedlreyes@pchc.com.ph 8537-2707 Maxi Torrecampo maxitorrecampo@pchc.com.ph 8537-2710 Ley Julian leyjulian@pchc.com.ph 8537-2713 9. We look forward to receiving your comments and feedback.

May 19, 2026 T O : All PCHC CICS FES-Subscribing Institutions R E : ACTIVATION OF THE MAKER-CHECKER FUNCTIONALITY OF THE PCHC CICS FRONT-END SYSTEM 1. The activation of the CICS Front-End System’s (FES) Maker-Checker Functionality introduces a dual-authorization workflow. Outward transactions initiated by a designated Maker (Data Capture and Balancing User) require validation and approval by a designated Checker (Supervisor User). 2. This enhancement reinforces existing controls, strengthens accountability in the preparation of outward transactions, and safeguards the integrity of clearing operations. 3. Following the recently conducted User Acceptance Test (UAT), 81% of all CICS-FES subscribers signified their approval and readiness to adopt this feature, providing signoffs and/or feedback. 4. In view of the majority’s positive response, and to provide participating institutions sufficient time to align with their internal operational control and approval procedures with the enhanced workflow requirements, PCHC shall implement the CICS-FES Maker-Checker functionality in production effective July 01, 2026. 5. The following PCHC officers shall be on standby to address concerns and provide support during implementation: Name Email Landline Mobile Roy Angelo Delos Reyes royettedlreyes@pchc.com.ph 8537-2707 09175921576 Anthony Manongas thonymanongas@pchc.com.ph 8537-2704 09178867932 Leslie Palma lesliejoypalma@pchc.com.ph 8537-2712 09178448964 Ruben Conseja rubenconseja@pchc.com.ph 8537-2711 09178387010 6. Please be guided accordingly.

May 15, 2026 TO : All Clearing Banks/Institutions RE : PCHC BOARD OF DIRECTORS AND OFFICERS FOR 2026–2027 1. At the Regular Annual Stockholders’ Meeting of the Philippine Clearing House Corporation (PCHC) held on May 07, 2026, the following were unanimously elected DIRECTORS of the Corporation for the current term 2026– 2027: Name Bank/Institution Name 1. Joseph A. Gotuaco BAP/BDO Unibank, Inc. 2. Ricardo G. Peña Bank of the Philippine Islands 3. Reynaldo C. Burgos Philippine National Bank 4. Rhoneil S. Fajardo Deutsche Bank 5. Alan V. Bornas Land Bank of the Philippines 6. Ramon G. Duarte Unionbank of the Philippines 7. Emmanuel E. Barcena Philippine Clearing House Corporation (PCHC) 8. Maria Corazon S. Remo Independent Director 9. Dennis B. Velasquez Independent Director 10. Margarita B. Lopez Independent Director 11. Henry T. Pelaez Independent Director 2. At the Organizational Meeting held the same day, the following were elected OFFICERS of the Corporation for 2026–2027, viz: Joseph A. Gotuaco - Chairman Emmanuel E. Barcena - President and CEO Ramon G. Duarte - Treasurer Merlyn E. Dueñas - Corporate Secretary 3. For information and guidance.

May 15, 2026 TO : All Clearing Banks/Institutions RE : NEW CLEARING PARTICIPANTS/BRSTN REGISTER UPDATES 1. With reference to various request letters /notices received from the cl earing participant banks, we enumerate hereunder the following updates to the PCHC clearing participant banks/BRSTN Register and Operating Parameter, viz: 1.1 New Clearing Participants BANK/BRANCH BRSTN ADDRESS CBC - Pangasinan - San Carlos City 05010-008-6 Palaris Street corner Padilla Street, San Carlos City, Pangasinan SBC - Mangaldan 05014-005-9 Mangaldan Town Center, Rizal Avenue, Mangaldan, Pangasinan RCBC- Hermosa Ecozone Industrial 06028-018-7 Administration Bldg., Hermosa Ecozone Industrial Park Park Brgy. Palihan, Hermosa, Bataan 2111 CBS - Nasugbu 19112-009-3 Luigi Hardware, J.P. Laurel St., Nasugbu, Batangas 1st Valley - Kibawe Branch - Light 51127-007-3 Sayre Highway, Purok 2 West Kibawe, Kibawe, Bukidnon 1.2 Relocation/Change in Branch Name and/or Address BRSTN BANK/BRANCH NAME FROM TO 04010-002-5 CBC Bacolod - North Drive – Bacolod-Shopping – Triangle Island Bacolod City Plaza, Lopez Jaena St. corner Narra St., Bacolod City, Negros Occidental 01022-008-7 Maybank Cubao – Quezon City Tomas Morato - Ground Floor, MJB Building, 220 Tomas Morato Avenue, corner Scout Dr. Lazcano Street., Barangay Sacred Heart, Quezon City 01035-137-0 LBP Novaliches Sarmiento Nova Plaza Mall 01044-037-5 BOC Banawe – Quezon City Banawe - Cordillera – G/F EU State Tower Building #30 Quezon Avenue, Dona Josefa, Quezon City 03044-001-2 BOC Davao – Davao City Davao - Ecoland – Genesis 88 Arcade, Ecowest Drive Barangay Talomo, Davao City 02082-002-4 Malayan Cebu Lahug – Cebu City Cebu Mango – Ground Floor, 4J Building, General Maxilom Avenue, Cebu City 31102-007-0 Asia United – Cabuyao Cabuyao, Laguna G/F Aurora Complex Commercial Bldg., National Highway, Brgy. Niugan, Cabuyao City, Laguna 4025 1.3 Inclusion of the following branches in the list of BIR AABs BANK BRANCH NAME BRSTN LBP - Cotabato City Hall 27035-004-3 2. Pursuant to CICS OM No. 17-004 dated 18 January 2017 the aforementioned updates will be implemented effective 2. at 9:00 AM, May 18, 2026. 3. For your information and guidance.

April 15, 2026 TO : All Clearing Banks/Institutions RE : NEW CLEARING PARTICIPANTS/BRSTN REGISTER UPDATES 1. With reference to various request letters / notices received from the clearing participant banks, we enumerate hereunder the following updates to the PCHC clearing participant banks/BRSTN Register and Operating Parameter, viz: 1.1 New Clearing Participants BANK/BRANCH BRSTN ADDRESS PBCOM - Santiago 26011-002-8 Centro West Provincial Road, Santiago City BDO - Pampanga - Guagua Victory 06053-042-6 Ground Floor, Victory Mall Guagua, Gil Puyat St., Brgy. Mall Santo Niño, Guagua, Pampanga Asia United - Cabuyao 31102-007-0 G/F Aurora Complex Commercial Bldg., National Highway, Brgy. Hiugan, Cabuyao City, Laguna 4025 BDO NB - Marinduque - Mogpog 01118-017-1 Rizal St., Dulong Bayan, Mogpog, Marinduque BDO NB - Cebu - Bantayan 02118-019-0 G/F, Bantayan Hardware Bldg., J.P. Rizal St., Brgy. Ticad, Bantayan, Cebu BDO NB - Quezon - Dolores 14118-017-7 G/F, NTN Properties, Dolores - San Pablo Road, Corner Dolores - Tiaong Road, Brgy. Bulakin 2, Dolores, Quezon BDO NB - Oriental Mindoro - Baco 38118-010-2 National Highway, Poblacion, Baco, Oriental Mindoro 1st Valley - Sugbongcogon Branch - 10127-008-5 National Highway, Lagbas Building, Purok 1, Light Poblacion, Sugbongcogon, Mis. Or. BKPDB - Lobo 19160-018-6 P. Burgos Street, Brgy. Poblacion, Lobo, Batangas RBRZI - Cebu 02209-001-4 Ground Floor, One Mango Ave. Bldg., General Maxilom Avenue, Cogon Ramos, Cebu City RBRZI - Lapu - Lapu Branch Lite 02209-003-0 Unit G/F, JDY Bldg. M. Patalinghug Ave., Basak, Lapu - Lapu City, Cebu RBRZI - Ozamis 25209-001-7 Royal Garden Bldg. Zamora St., 50th District, Ozamis City RBRZI - Sindangan Branch Lite Unit 50209-004-2 A. Mabini Street, Poblacion, Sindangan, Zamboanga Del Norte 1.2. Relocation/Change in Branch Name and/or Address BRSTN BANK/BRANCH NAME FROM TO 01035-174-9 LBP – Greenhills Wilson San Juan City Unit C, Wilson Corporate Center, #225 Wilson Street, Greenhills, San Juan City 1.3 Deletion of the following branch/es BANK BRANCH NAME BRSTN WDB - Baguio 12120-001-9 2. Pursuant to CICS OM No. 17-004 dated 18 January 2017, the aforementioned updates will be implemented effective at 9:00 AM, April 16, 2026. 3. For your information and guidance.

April 30, 2026 TO : All Clearing Banks/Institutions RE : 1. NEW CLEARING PARTICIPANTS/BRSTN REGISTER UPDATES 2. ADVISORIES FROM GM BANK OF LUZON, INC. (A RURAL BANK) AND UCPB SAVINGS BANK 1. With reference to various request letters/notices received from the clearing participant banks, we enumerate hereunder the following updates to the PCHC clearing participant banks/BRSTN Register and Operating Parameter, viz: 1.1 New Clearing Participants BANK/BRANCH BRSTN ADDRESS BPI - Robinsons Magnolia 01004-557-6 LGF - LG026 Robinsons Magnolia Town Center, Aurora Blvd. cor. Dona Hemady and N. Domingo Streets, New Manila, Quezon City BPI - Adriatico 01004-558-9 G/F Robinsons Place Manila, Adriatico Street, Ermita, Manila City BPI - Greenhills Annapolis 01004-560-2 The Meridien Condominium, 29 Annapolis Street, Greenhills, San Juan City BPI - Bridgetowne - C5 01004-561-5 G/F Tera Tower, Ortigas Avenue Extension corner C5, Quezon City BPI - Maginhawa St. 01004-562-8 Stalls A & B 143 Maginhawa Street, Barangay Teachers Village, Quezon City BPI - Galleria Corporate Center 01004-563-1 G/F Galleria Corporate Center, EDSA corner Ortigas Avenue, Quezon City BPI - Robinsons Metro East 01004-565-7 L/G Robinsons Metro East, Marcos Highway, Barangay De la Paz, Pasig City BPI - BF Homes Elizalde 01004-567-3 180 J. Elizalde corner Concha Cruz Drive, BF Homes Executive Village, Paranaque City BPI - Domestic Road 01004-568-6 G/F Cebu Pacific Airline Operations Center Building, Domestic Road, Pasay City BPI - Legazpi Village 01004-575-4 G/F, Office 1, Man Tower Legazpi Building, 153 Legazpi Street, Legazpi Village, Makati City BPI - Cebu Nustar Kiosk 02004-051-6 Level 1, Casino Gaming Floor, NuStar Resort and Casino, South Road Properties, Cebu City, Cebu BPI - Robinsons Cybergate Cebu 02004-053-2 G/F Robinsons Cybergate, Don Gil Garcia corner J. Llorente Street, Capitol Site, Cebu City BPI - Cebu Nustar 02004-054-5 Upper Ground Unit UG03, The Mall at NuStar Resort and Casino, Kawit Island, South Road Properties, Cebu City, Cebu BPI - Robinsons Place Tagum 03004-039-9 Level 1 – Unit 167 Robinsons Place Tagum, National Highway, Brgy. Visayan Village, Tagum, Davao del Norte BPI - Negros La Carlota 04004-022-4 Yunque corner Valois Street, Barangay II, La Carlota City, Negros Occidental BPI - Robinsons Place Angeles 06004-036-9 Level 1 Robinsons Place Angeles, McArthur Highway, Balibago, Angeles City, Pampanga BPI - Robinsons Starmills 06004-037-2 Level I Robinsons Starmills, Candaba Gate, Olongapo-Gapan Pampanga Road, San Jose, San Fernando City, Pampanga BPI - Robinsons Place Naga 07004-008-7 Level 1 Unit 101 Robinsons Place Naga, Roxas Avenue corner Almeda Highway, Brgy. Triangulo, Naga City, Camarines Sur BPI - Robinsons Place Iloilo 08004-026-8 Unit 189-190, G/F Robinsons Place Iloilo, corner Mabini-Del Leon Streets, Iloilo City, Iloilo BPI - Robinsons Place Jaro Iloilo 08004-027-1 Level 1 – Unit G-17 B, Robinsons Place Jaro, E. Lopez Street, Brgy. San Vicente, Jaro, Iloilo BPI - Robinsons Place Pavia 08004-028-4 G/F Robinsons Place Pavia, Vice President Fernando Lopez Iloilo Ave., Pavia, Iloilo City BPI - Robinsons Place Malolos 13004-036-7 Level 1 – 01123 Robinsons Place Malolos, Mc Arthur Highway, Barangay Mabolo, Malolos, Bulacan BPI - Robinsons Place Iligan 18004-006-1 Level 1 L1 136 & 137 Robinsons Place Iligan, Barangay Tubod, Iligan City, Lanao Del Norte BPI - Negros Bayawan 20004-006-4 Shop 3, Bollos Street corner National Highway, Brgy. Poblacion, Bayawan City, Negros Oriental BPI - Robinsons Luisita Mall 22004-008-6 Unit 102 Robinsons Luisita, McArthur Highway, San Miguel, Tarlac City BPI - Robinsons Place 23004-005-0 G/F Robinsons Place Tuguegarao, Brgy. Tanza, Tuguegarao Tuguegarao City, Cagayan BPI - Robinsons Place Santiago 26004-011-4 Level 1-01103, Robinsons Place Santiago, Barangay Mabini, Santiago City, Isabela BPI - Robinsons Place Butuan 30004-005-8 Level 1 - 01160, Robinsons Place Butuan, Km. 3 J.C Aquino Avenue, Brgy. Libertad, Butuan City, Agusan del Norte BPI - Robinsons Galleria South 31004-045-9 L2, Robinsons Galleria South, Manila South Road, Nueva, San Pedro, Laguna BPI - Robinsons Sta. Rosa 31004-046-2 Level 1 Robinsons Sta. Rosa Market, Old National Highway, Bo. Tagapo, Sta. Rosa City, Laguna BPI - Robinsons Place Roxas 34004-004-7 Level 1-1133B, Robinsons Place Roxas, Pueblo de Panay, Barangay Lawa-an, Roxas City, Capiz BPI - Robinsons Place Puerto 35004-004-0 Unit 220-222, 2/F, Robinsons Place Palawan Mall, Puerto Princesa Princesa City, Palawan BPI - Calapan Xentro Mall 38004-003-6 G/F Neo Calapan Mall, LS 008, Roxas Drive, Barangay Sto. Nino, Calapan, Oriental Mindoro BPI - Robinsons Place Ormoc 39004-002-6 Robinsons Place Ormoc, Palo Carigara, Ormoc City Road, Brgy. Cogon, Ormoc City, Leyte BPI - Robinsons Place Imus 41004-039-1 G/F Robinsons Place Imus, Emilio Aguinaldo Highway, Imus, Cavite City BPI - Robinsons Dasmarinas 41004-041-4 Level 1 01302 Robinsons Place Dasmarinas, E. Aguinaldo Hi- way corner Governor's Drive, Pala-Pala, Dasmarinas, Cavite BPI - Robinsons Summit Ridge 41004-043-0 Space 2-00210, Robinsons Tagaytay, National Road, Barrio Maharlika, Tagaytay City BPI - Robinsons Place Antique 69004-002-7 Level 1 - 116, 117 & 118 Robinsons Place Antique, Brgy. Maybato, San Jose de Buenavista, Antique PVB - Cotabato 27033-001-8 Brgy. Rosary Heights, Cotabato City, Bangsamoro Autonomous Region in Muslim Mindanao KEBH - Subic Branch Lite Unit 28071-001-3 Space Nos. 1138B - 1139, Ground Level, Ayala Malls Harbor Point, Rizal Highway, Central Business District, Subic Bay Freeport Zone CBS - Montalban 01112-111-4 Coleo Trees Building, General Luna St., Montalban, Rizal CBS - Lapu - Lapu 02112-011-8 Mactan Town Center, Basak - Maragondon Road, Lapu - Lapu City, Cebu PSBC - Basista 05122-036-3 Units 1 to 4, M. Dela Cruz Commercial Bldg., Magsaysay Ave., Poblacion, Basista, Pangasinan PSBC - San Clemente 22122-014-8 Poblacion Norte, San Clemente, Tarlac PSBC - Binan 31122-007-4 A. Bonifacio St., Brgy. Canlalay, Biñan, Laguna PSBC - Don Carlos 51122-003-6 P5, Rizal St. Sendaydiego - Jingco Bldg., Poblacion, Don Carlos, Bukidnon CARD SME - Narra 35141-002-2 Sampaloc St., Narra, Narra, Palawan CLRB - Branchlite Iloilo City 08144-001-6 GF - A, Iznart Cor. Yulo Street, Iloilo City DCDB - Maramag 51153-003-0 Corner F.Y. Manalo and D. Micayabas Streets, Purok 2, North Poblacion, Maramag, Bukidnon 1.2 Relocation/Change in Branch Name and/or Address BRSTN BANK/BRANCH NAME FROM TO 03008-022-3 PNB–Davao Del Norte-Panabo Panabo City, Davao del Norte Stall Nos. 25-28, G/F Panabo City Market Complex, Brgy. New Pandan, Panabo City, Davao del Norte 01010-276-5 CBC Novaliches Bagbag – Quezon Novaliches - Baesa – No. 249 City Quirino Highway, Baesa, Quezon City 03035-008-9 LBP–Tagum Tagum City, Davao del Norte LANDBANK Davao del Norte Corporate Center, National Highway, Brgy. Magugpo East, Tagum City, Davao del Norte 8100 01053-186-0 BDO Ayala Triangle 1–Makati City Sedeno - 88 Corporate Center – Unit G-104, G/F, 88 Corporate Center, Sedeno St. cor. Valero St., Salcedo Village, Bel￾Air, Makati City 1.3 Deletion of the following branch/es BANK BRANCH NAME BRSTN BSP - Kalibo 29003-001-3 1.4 Pursuant to CICS OM No. 17-004 dated 18 January 2017, the aforementioned updates will be implemented effective at 9:00AM, May 04, 2026. 2. Advisories from GM Bank of Luzon, Inc. (A Rural Bank) and UCPB Savings Bank 2.1 In a letter dated April 28, 2026 Ms. Marie Aimee S. Maramba, Executive Vice President/Head - Operations Group of GM Bank of Luzon, Inc. (A Rural Bank) informed that the bank has terminated its Check Clearing Conduit Arrangement with Land Bank of the Philippines – Cabanatuan Branch effective 01 May 2026. Beginning said date, any GM Bank checks issued and presented for clearing bearing the BRSTN of LBP – Cabanatuan (13035-001-5) shall be returned with the reason: Conduit Arrangement Terminated. 2.2 As requested by Ms. Sofia Crisalina R. De Jesus, Clearing Head of UCPB Savings Bank, we would like to inform all clearing participants that UCPB Savings Bank (USB) with Bank Code 049 (a subsidiary of Land Bank), is an active clearing participant to date. Kindly disseminate to your branches that USB checks issued and presented remain acceptable for clearing. 3. For your information and guidance.

April 08, 2025 T O : All Clearing Participant Banks/Institutions R E : REGULAR RETURNS CLEARING OF A DISHONORED ITEM UNDER SECTION 18.1 OF THE CICS RULES AND REGULATIONS 1. Enumerated hereunder are the procedures covering the regular return of clearing items that are refused payment by the Drawee Bank due to reasons listed under Section 18.1, as well as reasons covered by Section 20 of the Revised CICS Rules and Regulations (CICS RR): 1.1. Regular Return (Section 18.1 of CICS RR) When the Drawee Bank dishonors a Regular Clearing Item for any of the reasons enumerated in Section 18.1 of the CICS RR, such item should be returned within the Prescribed Period to obtain reversal via CICS. 1.1.1. Drawee Bank The returning Drawee Bank shall perform the following procedure: 1.1.1.1. Tag the item for return and select appropriate reason code for such return (see detailed guidelines from your Front-End System provider). 1.1.1.2. Transmit the Return ICL before the 4:30 PM transmission cut-off for Day 1[1] or prior to the Morning Returns Clearing Cut-off Time[2], which is 8:00 AM of the Next Clearing Day.” A Return ICL transmitted prior to the 4:30 PM transmission cut-off for regular items will be included in the Netting and Reports Generation after the Regular Presentment Period of Day 1. While it will register zero effects on the Demand Deposit Account (DDA) of Day 1[3], the same item will nevertheless appear in both Regular Inward Items as well as in the Outward Returned Items of Day 1 in the Drawee Bank’s reports. 1.1.1.3. A Return ICL transmitted after the 4:30 PM transmission cut-off for regular items but before the Morning Returns Clearing Cut-off of 8:00 AM of the Next Clearing Day, will be included/settled on the business/clearing day the attendant netting results was transmitted to the BSP. 1.1.2. Presenting Bank When a Regular Clearing Item is dishonored by the Drawee Bank for any of the reasons enumerated in Section 18.1 of the CICS RR and returned within the Prescribed Period via CICS, acceptance of such return by the Presenting Bank is mandatory. 1.1.2.1. While Presenting Banks expect to receive Return ICLs after the 4:30 PM cut-off, they should nonetheless verify from time to time, receipt of Return ICL/s before that cut-off time or within the Regular Presentment Period. Drawee Banks may opt to transmit Return ICLs before the 4:30 PM cut- off or within the Regular Presentment Period. 1.1.2.2. Unless the reason for return is the fault of the Presenting Bank (see Section 1.1.2.5.1 below) generate and print the Return Check Advice (RCA). Please refer to Annex A to this Operating Memo (OM) for the format of the RCA that is to be handed to the depositor together with the Original Check. 1.1.2.3. Debit the account of the depositor to reverse the deposit entry. 1.1.2.4. If a returned item is not eligible for re-clearing (indicated by "N" in the "RE-CLEARING" column of the Return Reason Table), the original check must be voided by puncturing the MICR code line before returning it to the depositor. 1.1.2.4.1. MDF Banks must ensure that returned items not eligible for re-clearing are not presented again to avoid penalties imposed by the Drawee Bank on the presenting bank. 1.1.2.5. However, in case an item is returned because it is a Defective or Inaccurate Regular Clearing Item or it is a Duplicate or Counterfeit Check, procedures in 1.1.2.5.1 and 1.1.2.5.2 respectively should be followed. 1.1.2.5.1. Defective or Inaccurate Regular Clearing Item An item is considered Defective or Inaccurate Regular Clearing Item if it is presented with Mismatched Check Image and Data, Image Usability Failure, Piggy-Back Image, Invalid Image Hash Value, or an Untagged BIR/BOC Check[4] If the reason for the dishonor arises from errors in transmission or inaccuracy/ies in the clearing item, the receiving Presenting Bank may perform appropriate corrective actions in order that the returned item can be re-cleared successfully as provided below: 1.1.2.5.1.1. Validate the reason for return, and apply corrective action/s prior to processing of the item for re-clearing. No need to print/issue Return Check Advice. A separate Operating Memo covers corrective actions to be performed for Untagged BIR/BOC Checks (CICS OM 17-009). 1.1.2.5.1.2. A Regular Clearing Item may be re-cleared once, provided that the cited return reason code permits re-clearing. However, attempting to re-clear a non-representable return will result in a penalty, payable by the Presenting Bank to the Drawee Bank, as outlined in Section 6 of OM No. 23-042. 1.1.2.5.2. Duplicate or Counterfeit Check If an item is deemed a Duplicate (not a re-clearing but another instance in a separate ICL) or a Counterfeit, the Presenting Bank instead of handing the Original Check to the depositor, shall turn over the Original Check to the Drawee Bank in accordance with the procedure below: 1.1.2.5.2.1. Generate a Returned Check Advice (RCA) with the Image of the Counterfeit or Duplicate Check printed on it. Please refer to Annex A to this Operating Memo (OM) for the format of the RCA. 1.1.2.5.2.2. Debit the account of the depositor to reverse the deposit entry. 1.1.2.5.2.3. The RCA shall be handed over to the client depositor without the Physical Original Check (dishonored), and 1.1.2.5.2.4. Within ten (10) banking days from date of its receipt of the Return ICL, the Presenting Bank shall turn over to the Drawee Bank the custody of the Physical Original Check (dishonored) for use as evidence in case of claims or legal action that may be pursued by an interested party or parties, or to serve any other legal purpose. A letter, in the format and content specified in Annex B of this OM, shall accompany the turnover of the physical original check. 2. Return of paid/cleared clearing items that are subsequently claimed to be a Counterfeit or to bear Alteration, Forged Endorsement or No Endorsement (when necessary for negotiation), or Technical Defects are governed by separate operating memo. 3. This memo supersedes Section 1.1 of OM No. 18-027 dated December 14, 2018. 4. For your guidance and compliance. [1] Day 1 is the date of processing of a Regular Clearing Item by the Drawee Bank via CICS for settlement or netting purposes for the day; it is the first day of a regular clearing cycle. [2] Returns Presentment Cut-off Time is the deadline set by the BSP and implemented by PCHC for the banks to transmit dishonored items via CICS. As provided in Annex A of BSP Circular No. 986 (Series of 2017) effective 15 calendar days after publication (i.e. on January 10, 2018 in the Philippine Star), the Returns Presentment Cut-off Time is 8:00 AM of the Next Clearing Day (with reference to Day 1) [3] A regular presentment is a credit to the Pesenting Bank’s DDA and its return within the 4:30 PM cut-off is debit also to the Pesenting Bank’s DDA. [4] As defined under Section 2 (Definition of Terns) of the CICS Rules and Regulations.

April 08, 2025 TO : All Clearing Participant Banks/Institutions RE : RETURNS BY SPECIAL CLEARING – DIRECT PRESENTMENT OF RETURNS UNDER SECTION 22 OF THE REVISED CICS RULES AND REGULATIONS 1. If the Drawee Bank fails to return a dishonored clearing item within the Prescribed Period —missing both the 4:30 PM Regular Presentment and the 8:00 AM Morning Returns Clearing cut-offs—it may still return the item through direct presentation to the Presenting Bank for Special Clearing, as outlined in Section 22 of the CICS Rules and Regulations. 2. However, since special clearing of returns are outside of the system, the Drawee Bank must settle the amount through a Special Clearing Receipt, which must be duly acknowledged and signed by the receiving Presenting Bank. 3. Enumerated below are the guiding principles and procedures to be observed in Special Clearing operation: 3.1. Requirements for Accepting Direct Presentation of Returns by the Presenting Bank 3.1.1. Notice Requirement - Not later than 10:00 AM of the clearing day immediately following the clearing date of the item to be returned (the “Following Clearing Date”), the Drawee Bank (Returning Bank) shall promptly notify the Presenting Bank of the additional return via direct presentment (referred to as the “Special Clearing Advice”), using the fastest available communication channel. - The Drawee Bank must secure documented acknowledgment from the Presenting Bank confirming receipt of the Special Clearing Advice no later than 11:00 AM on the same date the advice was issued. 3.1.2. Documentary Requirements 3.1.2.1. The returning Drawee Bank/Branch shall print 2 copies of Special Return Check Advice or SRCA (please refer to Annex A to this OM for the format) bearing the images of the items to be returned. 3.1.2.2. The SRCA in 2 copies must be delivered to the Presenting Bank’s Central Clearing Unit or Head Office together with a Letter (please refer to Annex B to this OM for the format) not later than 11:00 AM of the Following Clearing Date. 3.1.2.3. The corresponding Special Clearing Receipt (SCR) and the Receiving Copy of the SCRA shall be presented to the Presenting Bank for acknowledgment/ signing by its authorized signator/ies. 3.1.2.4. The 11:00 AM cut-off for submission of documentary requirements must be strictly observed, unless the Presenting Bank explicitly agrees—in writing or via email reply upon receipt of the Drawee Bank’s Special Clearing Advice—to accept the late delivery of documents. 3.2. Disposition of the Presenting Bank on Special Clearing of Returns 3.2.1. Acceptance of Special Clearing of Returns The Presenting Bank (Receiving Bank) shall observe the following Special Clearing procedure: 3.2.1.1. Receive and verify the SRCA, validating the authenticity of the printed image/s against the Original Check; 3.2.1.2. Acknowledge and sign the Special Clearing Receipt (SCR) as well as the Receiving Copy of the SRCA; 3.2.1.3. Debit the account of the depositor to reverse the entry. 3.2.1.4. Hand over the SRCA together with the dishonored Original Check to the Depositor. 3.2.1.4.1. The Original Check must be stamped with the reason for return and voided (punched a hole in the MICR Code Line) before handing it over to the Depositor. 3.2.1.4.2. MDF Banks must ensure that returned items not eligible for re-clearing are not presented again to avoid penalties imposed by the Drawee Bank on the presenting bank. 3.2.2. Non-acceptance of Special Clearing of Returns Justifications The Presenting Bank’s decision to reject a Special Clearing of Returns is justified under any of the following circumstances: 3.2.2.1. The Drawee Bank fails to give Special Clearing Advice to the Presenting Bank prior to delivery of Documentary Requirements, even if the delivery meets the 11:00 AM Cutoff. 3.2.2.2. Drawee Bank’s Special Clearing Advice was received after the "float release" of the funds related to the item intended for return, and the Presenting Bank no longer has the opportunity to hold the fund. 3.2.2.3. Drawee Bank has no evidence that the Presenting Bank received the Special Clearing Advice sent by the Drawee Bank. . 3.2.2.4. After acknowledging the receipt of the Special Clearing Advice, the Drawee Bank fails to meet the Documentary Requirements enumerated in Section 3.1.2 above. 3.2.2.4.1. Procedure to be observed by Presenting Bank after non-acceptance If Presenting Bank refuses to accept a Special Clearing, it shall observe the following procedure: 3.2.2.4.1.1. The Presenting Bank shall formalize its refusal by sending a letter to the Drawee Bank, copy-furnished PCHC, not later than five days, citing the exact reason/s for the non-acceptance. Presenting Bank may send the PDF copy of the signed letter via email. 3.2.2.4.1.2. Attach references or proof, if any. 4. Settlement Procedure Drawee Bank settles the value of returns via direct presentment by sending the signed Special Clearing Receipt (accepted and signed by an authorized signatory of the Presenting Bank) during the next clearing session. 5. Pull out of Returned Items The withdrawal of returned items after the netting of AM returns for payment by the Drawee Bank, or any change in the return reason, is subject to a bilateral agreement between the parties involved and is not authorized by the PCHC or is outside the CICS Rules and Regulations. 6. Transaction Service Charge For accepting Special Clearing of Returned Items by the Drawee Bank due to failure to transmit within the prescribed period, the Presenting Bank may impose a service charge of Php 1,000.00 per delivery. 7. This memo supersedes Section 1.3 of OM No. 18-027 dated December 14, 2018. 8. Please be guided accordingly.

April 08, 2025 TO : All Clearing Participant Banks/Institutions RE : SPECIAL RETURN OF PAID CHECKS BY DIRECT PRESENTMENT – VIA TRANSMITTAL LETTER UNDER SECTION 19 OF THE REVISED CICS RULES AND REGULATIONS 1. A paid Regular Clearing Item (RCI) may be returned to the Presenting Bank beyond the Prescribed Period via Transmittal Letter if the item contain flaw/s that are not immediately noticeable to the naked eye or detectable using standard bank verification tools such as magnifying glass, UV lamp or other similar devices. 2. Upon verifying the Drawer’s complaint, the Drawee Bank may return a cleared/paid clearing item to the Presenting Bank under Section 19 of the Revised CICS Rules and Regulations, if the item exhibits any of the following post-payment justifications: 2.1. Alteration – where alteration is not visible: 180-days from the date of clearing 2.2. Counterfeit – where counterfeiting is not obvious: 180-days from the date of clearing 2.3. Duplicate – When the Drawee Bank is entitled to recover based on the Presenting Bank’s warranty, such as duplicate payment of a previously negotiated check by the same Presenting Bank, or duplicate payment of a counterfeit check: 180 days from the date of clearing. 2.4. Forged/Unauthorized Endorsement or lack of endorsement: 3-years from the date of clearing 3. The following procedures must be followed by the parties involved in the return of paid checks with post- payment return justifications: 3.1. Drawee Bank An item exhibiting any of the flaws mentioned in Section 2 above shall be returned by the Drawee Bank to the Presenting Bank via direct presentment, accompanied by a Transmittal Letter (Annex A), to formally request a claim for the erroneous payment of the clearing item. 3.1.1. Drawee Bank shall attach the following supporting documents to the Transmittal Letter: 3.1.1.1. Post-Payment Return Check Advice (PRCA) bearing Images of the paid RCI (Annex B to this Operating Memo) 3.1.1.2. Special Clearing Receipt (SCR) for acceptance/signing of the Presenting Bank’s authorized signatory for the Drawee Bank to reverse the value of the paid RCI to be returned/refund of the amount paid without authority of the Drawer. 3.1.1.3. Affidavit of the Payee/s or Affidavit of the Payee/s and of the Drawer based on the following claims: 3.1.1.3.1. Name of the Payee is Altered If the Drawer claims that the name of the Payee (of the Check covered by the return) is altered, the Drawer may execute an Affidavit to demand for refund. Additionally, the Drawer may at his/its option, attach an Affidavit of the person or the entity named by the Drawer as the Real Payee of the cleared/paid Check. 3.1.1.3.1.1. Drawer’s Affidavit The Drawer’s Affidavit shall state among other details that (a) the date of issue has been altered; or (b) the name of the Payee has been altered; or (c) the amount has been altered, as the case may be. Suggested formats for the Drawer’s Affidavit are annexed to this Operating Memo, as indicated below: 3.1.1.3.1.1.1. Drawer’s Affidavit on Alteration – Individual (See Annex D1) 3.1.1.3.1.1.2. Drawer’s Affidavit on Alteration – Entity (See Annex D2) 3.1.1.3.1.2. Affidavit of the Payee/s The Affidavit of the person/entity named by the Drawer as the real Payee shall state, among other details, that (a) he/it was shown a copy of the cleared/paid Check/s and asked by the Drawer if he/it knew anything about the deposit of the Check/s; (b) he/it is not the person/entity indicated in the paid Check/item; (c) he/it did not authorize anyone to receive the proceeds of the Check/item; and (d) he/it did not receive the proceeds of the Check/item. Suggested formats for the real Payee’s Affidavit are annexed to this Operating Memo, as indicated below: 3.1.1.3.1.2.1. Affidavit of the Payee on Alteration – Individual (See Annex C1) 3.1.1.3.1.2.2. Affidavit of the Payee on Alteration – Entity (See Annex C2) 3.1.1.3.2. Forged Endorsement or Lack of Endorsement In case Forged Endorsement of Lack of Endorsement (when such endorsement is necessary for negotiation) is cited as basis for return, the Drawer may attach an Affidavit of the Payee/s attesting to the forgery of the endorsement or the non-receipt by the Payee/s of the proceeds of the item. Alternatively, the Drawer may attach any other document to substantiate the claim. 3.1.1.3.2.1. Affidavit of the Payee The Affidavit of the Payee shall state among other details that the Payee (a) did not authorize anyone to endorse the Check/item or deposit the Check with any Bank; and (b) did not receive the proceeds of the Check/Item. Suggested formats for the Payee’s Affidavit are annexed to this Operating Memo, as indicated below: 3.1.1.3.2.1.1. Affidavit of the Payee on Forgery – Individual (See Annex C3) 3.1.1.3.2.1.2. Affidavit of the Payee on Forgery – Entity (See Annex C4) 3.1.1.3.2.1.3. Affidavit of the Payee on No Endorsement – Individual (See Annex C5) 3.1.1.3.2.1.4. Affidavit of the Payee on No Endorsement – Entity (See Annex C6) 3.1.1.3.2.2. Drawer’s Affidavit The Drawer’s Affidavit shall state among other details that he/it was informed by the Payee that (a) they/it did not endorse or authorize anyone to endorse the Check/s or deposit the same with any Bank; and (b) they/it did not receive the proceeds or amount of the Check/s, whether directly or indirectly. 3.1.1.3.2.2.1. Drawer’s Affidavit on Forged or No Endorsement – Individual (See Annex D5) 3.1.1.3.2.2.2. Drawer’s Affidavit on Forged or No Endorsement – Entity (See Annex D6) 3.1.1.3.3. Counterfeit Check In case the Drawer claims that the Check/s subject of the return is/are Counterfeit/s, the Drawer shall attach his/its Affidavit supporting such claim. Suggested formats for the Drawer’s Affidavit are annexed to this Operating Memo, as indicated below: 3.1.1.3.3.1. Drawer’s Affidavit on Counterfeit – Individual (See Annex D3) 3.1.1.3.3.2. Drawer’s Affidavit on Counterfeit – Entity (See Annex D4) 3.1.2. Deliver the Transmittal Letter and the Special Clearing Receipt to the Presenting Bank by messenger or special courier. 3.2. Presenting Bank 3.2.1. Acknowledgment of the Transmittal Letter by the Presenting Bank is mandatory, provided the letter is delivered to the Presenting Bank within: 3.2.1.1. One Hundred Eighty (180) days from clearing date if the reason for the return is Alteration or Counterfeit Check (This period limitation is set to ensure availability of the original deposited Check for physical examination). 3.2.1.2. Three (3) years from clearing date if the reason for the return is Forged Endorsement or No Endorsement (when such endorsement is necessary for negotiation). 3.2.2. However, such acknowledgment shall not be construed as an admission by the Presenting Bank of liability nor an agreement to the demand of the Drawee Bank. 3.2.3. The refusal by the Presenting Bank to acknowledge receipt of the Transmittal Letter shall be reported in writing by the Drawee Bank to the PCHC Board for proper action or imposition of sanctions. 3.2.4. If the Presenting Bank consents to the return by direct presentation of the paid/cleared item, the Presenting Bank shall accept/sign all copies of the Special Clearing Receipt (SCR). The Drawee Bank shall effect the settlement by sending the SCR in the next clearing session. The representative of the Presenting Bank who signs the documents must be an Authorized Signatory. 3.2.5. If the SCR is not immediately signed by the Presenting Bank’s authorized representative upon its receipt, the Presenting Bank is obliged to respond in writing to the claim/s of the returning Drawee Bank conveyed in the Transmittal Letter within (10) clearing days from date of receipt of the Letter. 3.2.6. If the response of the Presenting Bank is in the negative, the Presenting Bank shall indicate the reason for its refusal to accept (in the space provided for in the Transmittal Letter) the return of the paid/cleared item and furnish the Drawee Bank whatever document or affidavit it has to support such refusal. 3.2.7. If the Presenting Bank fails to respond to the Transmittal Letter within Ten (10) clearing days from date of its receipt, or if the response of the Presenting Bank is not acceptable to the Drawee Bank, the claim of the Drawee Bank may be elevated or filed with the PCHC Arbitration Committee. 3.2.8. The detailed procedures for the elevation to the Arbitration Committee of claims between participating banks are covered under Section 36 of the Revised CICS Rules and Regulations. 3.2.9. Banks are enjoined to strictly observe the foregoing procedures in order to preclude sanctions or penaltie4s that may be imposed by PCHC Board should not-compliance persist. Any violation shall be subject to penalty, the amount of which shall be fixed by the PCHC Board of Directors. 4. Return of paid/cleared clearing items that are subsequently claimed to bear Technical Defects, or special clearing of dishonored items that the Drawee Bank failed to transmit within the Prescribed Period, is governed by a separate operating memo. 5. This memo supersedes Section 2.1 of OM No. 18-028 dated December 17, 2018. 6. For your guidance and compliance.