CICS OM 17-001
Updated: Dec 22, 2020
16 January 2017
TO : All Member/Participant Banks
RE : CHECK IMAGE CLEARING SYSTEM (CICS) OPERATING GUIDELINES
1. We enumerate below the updated Operating Guidelines to be observed by Member/Participant Banks to support
participation in the Check Image Clearing System or CICS. The first publication of these operating guidelines to be used along with the CICS Rules and Regulations (CICS RR) was made on 31 May 2016 and updates mainly
include the additional reasons for Returns/Dishonor as discussed and recommended by the Technical Working Committee on CICS, to wit:
Sec. 1 – INTRODUCTION
This document describes the operating guidelines primarily for the use of all Member/Participant Banks’ personnel who are responsible for the preparation and submission/ transmission of all outward check transactions to the CICS as well as the processing of inward clearing items. Similarly, this document also covers the preparation and submission/transmission of outward returns to the CICS and processing of incoming return transactions.
CICS will be implemented nationwide which includes Greater Manila Area, the Integrated Regions and all Regional
Local Exchanges (RLX).
Checks deposited with or issued to banks that need to be cleared will be truncated by the respective presenting
Member/Participant Banks .
1.2. Clearing Sessions
CICS supports different categories of clearing transactions. These clearing transactions are basically of the
Regular Presentment – for the submission/transmission by the Presenting Bank of its demand to the Drawee Bank
for payment of a Regular Item ( i.e., Check deposited with or issued to the Presenting Bank to be cleared by
presentation of its electronic image and data) via the CICS;
Returns Presentment - for the transmission by the Drawee Bank to the Presenting Bank via the CICS of a Regular
Item that is dishonored or unpaid; and
Express Presentment - for the submission/transmission by the Presenting Bank of its demand to the Drawee Bank
for immediate payment of a Regular Item.
Each of these types will have a separate clearing window.
Initial implementation of CICS will be for local currency only and will have two (2) sessions, namely:
1.2.1. Regular Presentment
On any clearing day, cut-off time for the Regular Presentment Session is at 4:30 PM of that day. All
Regular Items received by the CICS within this cut-off time will be included in the settlement for the day.
Regular Items received by the CICS after this cut-off time will automatically be included in the Regular
Presentment Session of the Next Clearing Day (i.e. the clearing day immediately following Day 1.
Day 1 is the date of processing of a Regular Clearing Item (RCI) by
the Drawee Bank via CICS for settlement or netting purposes for
the day; it is the first day of a regular clearing cycle.
Thus Special Clearing of Regular Items that do not meet the 4:30 PM netting cut-off is unnecessary as
such items will automatically be included in the Regular Presentment Session of the Next Clearing Day.
Any Regular Item received by the Drawee Bank within a clearing day may be returned by it prior to the
day’s 4:30 PM cut-off time. Though it will have no effect on the Netting Results, such items will form part
of the Session’s transactions and will be included in the usual processing reports. For the Presenting
Bank, it will appear on the list of Regular Outward Items as well as on the list of Return Inward Items.
Consequently, the same items will be included in the list of Regular Inward Items of the Drawee Bank as
well as on the list of Return Outward Items.
1.2.2 Returns Presentment
Cut-off time for the Returns Presentment Session is at 7:30 AM of the Next Clearing Day. All returns
transactions received by the CICS on or before 7:30 AM will be value-dated Day 1.
Return Items which do not meet the 7:30 AM cut-off time may be presented directly by the Drawee Bank to the
Presenting Bank Central Clearing Unit on or before 11:00 AM of same day pursuant to Section 20 of the CICS
The form Clearing Receipt/Charge Slip or CR/CS shall be used to settle direct presentation of Return Items.
Details such as Presenting Bank/Branch Name, BRSTN, check number, amount of the Check/Item to be
returned and the reason for dishonor must be clearly indicated or written on the CR/CS to serve as
reference/basis for the Presenting Bank in preparing its Return Check Advice (RCA) for issuance to its client. The
CR/CS should be accompanied by the image of the item to be returned and a covering letter (see Annex A for
the suggested format of the letter) to document the manual exchange.
Sec. 2 - CLEARING REQUISITES UNDER IMAGING AND TRUNCATION
2.1. Sending Bank/Receiving Point
A Member/Participant Bank may have multiple points of capture but will only have one main single point of connection to the CICS which will be termed as “sending/receiving point.” Usually this would be the Head Office of the bank where the main Participant’s Bank Module (PBM) may be located.
Member/Participant Banks may opt to have additional sending points (but not additional receiving points) by allowing one or any of its branches to transmit directly to the CICS or a branch in a certain location to act as the lead branch where all the transactions of the other branches are transmitted to the Head Office or directly to PCHC.
2.2. Digital Signatures
Security of data and image is a primary consideration in CICS operation. The implementation of the Public Key Infrastructure (PKI) shall ensure data authenticity, integrity and non-repudiation. The PBM of the Presenting Bank
will encrypt every Image Cash Letter (ICL) File and affix digital signature on it before its transmission to the CICS. The image and data must be secured using the PKI throughout the entire transmission cycle between the Presenting Bank,
PCHC and the Drawee Bank. It is the responsibility of the Presenting and Drawee Banks to ensure that the movement of electronic files from their host capturing systems to the PBM is secured. Access to the bank’s PBM must be limited to authorized personnel only.
All images of items shall include a hash using the SHA256 algorithm and this must be included in the ICL File. The purpose of this hash is for the Drawee Bank to verify that the Images received are not altered.
2.3. Management of Digital Certificates
PCHC shall be the entity to manage the issuance, revocation, and maintenance of the digital certificates that will be installed in all the Member/Participant Banks’ PBM stations. All banks’ PBMs must have an installed Hardware Security Module (HSM) component and corresponding digital certificates that will be used for the digital signing and encryption of the ICL Files. Validity of the issued digital certificates is five (5) years. It will be at the discretion of the bank to initiate action to request renewal of the digital certificates currently being used.
2.4. Use of Secure Network
All the generated ICL Files duly validated, encrypted & digitally signed, will travel over a secure communication link between the connecting Member/Participant Banks to the CICS. All acknowledgement messages will be transmitted via the same links. Banks may connect to the CICS via the Internet IP/VPN or leased line.
Transactions settlement in every clearing Session shall be made on the basis of the electronic Check data.
2.6. Storage/Archive and Retrieval
Original paid Checks (captured items) must be stored for 180 days from the date of their payment through the CICS (“Payment Date”).
PCHC will archive the images and data in its original ICL form. These electronic records will be made available online to the Member/Participant Banks for 12 months from their respective Payment Dates. Only authorized personnel of Member/Participant Banks will be given access to the PCHC storage and archiving system.
Images and data archived by PCHC beyond the said 12-month period will be stored in hard disks and other storage media for future reference. Archived images and data are to be kept by PCHC for a period of ten (10) years from Payment Date. Request for retrieval/copies of these archived records shall be supported by formal letter request duly signed by authorized bank officer.
2.7. Scanning Standard
Scanning of the item transactions must conform to the prescribed image standards:
2.7.1. Front and Rear CCITT G4 Format (200 DPI)
2.7.2. Front Image JPEG Format (100DPI)
2.7.3. Front UV Image (Inverted CCITT G4 Format 200 DPI)
High-value items (500,000.00 and above) will be transmitted to PCHC with corresponding UV Image.
Member/Participant Banks must ensure that their equipment meets the requirements of the Image Quality Assurance (IQA) standards. The 1st level IQA should be at the point of capture for immediate detection of exceptions. The PBM shall perform 2nd level IQA tests to validate all captured images transmitted by the banks.
Sec. 3 – PREPARATION OF OUTWARD CLEARING ITEMS
3.1. Presenting Bank’s Due Diligence Requirements
Clearing and settlement will be done on the basis of image and electronic payment information. Hence, it is the responsibility of the Presenting Bank to ensure that captured images of the Checks to be truncated will meet the CICS
Image Usability Requirement, to detect any fraud, forgery or tampering apparent on the face of the instrument that can be verified with due diligence and ordinary care.
Member/Participant Banks must enforce strict KYC (Know Your Customer) standards and procedures in order to protect the integrity of the image-based Check clearing system. The banks should observe all precautions. e.g. to check
the minimum security standards set in the Check paper, apparent tenor of the instrument, physical feel of the instrument, any tampering visible to the naked eye with reasonable care, etc. For enhanced attention, based on exceptions, the banks may employ suitable risk management techniques like scrutiny of high value transactions, limit-based checking by officials, new accounts alerts, etc.
The Presenting Bank takes full responsibility for collecting on behalf of the intended payee and exercises due diligence in accordance with the conditions laid down on these operating guidelines.
3.2. Physical Check/ Instrument Capture
Image and MICR code line of a Physical Check/Instrument when captured by scanners/devices must meet the Image Usability Requirement.
3.3. Unique Identification Code (UIC)
UIC must be generated and printed at the back of the Check/ instrument or electronically imposed on the dorsal image of the Check.
UIC information will be included in the ICL File that will be transmitted by the
Presenting Bank to the CICS.
3.4. Data Entry
The Front-end solution of the Presenting Bank shall have the capability of amount data entry and correction /completion of MICR details misreads. All items with corrected MICR details must be properly tagged in the ICL File by the Front-end solution to alert the Drawee Bank of the corrections effected manually during capture on the MICR details.
3.5. Re-clearing of Checks
Any Check that is eligible for re-deposit can be re-cleared once with the original Presenting Bank under the same depository account. The Front-end solution of the Presenting Bank should be able to likewise tag this item in the ICL File for the information of the Drawee Bank.
3.6. BRSTN Register Updating
The BRSTN master table shall be automatically updated by PCHC in the Bank’s PBM. Member/Participant Banks shall update its Front-end/capture system accordingly.
3.7. Preparation and Submission of Outward Transactions
The Presenting Bank shall ensure that:
3.7.1. The Checks are compliant with the minimum security standards prescribed under the amended Check
Design Standards and Specifications as well as other internal/security controls prior to acceptance.
3.7.2. The account number of the depositor/payee is legibly written on the portion below the depositor’s
signature/payee’s endorsement on the dorsal portion of the Check.
3.7.3. The said account number is correct and tallies with the depository account number.
3.7.4. The account number is not obscured by any markings/stamp affixed on the Check’s dorsal side.
3.7.5. The UIC appears on the dorsal side of the Check or electronically imposed on the dorsal images of the check
3.7.6. If a returned Check is sent for re-clearing, a 2nd presentment stamp shall be affixed by the Presenting Bank
on the dorsal portion of the physical Check
3.7.7. Outgoing items to be captured should be classified and batched accordingly, to wit:
18.104.22.168. Regular CICS items
22.214.171.124. Checks payable to the BIR
126.96.36.199. Checks payable to the BOC
188.8.131.52. Checks for re-clearing
3.7.8. Batch size in an ICL File shall be limited to 100 items or less
3.7.9. The front and rear images of the Check and the MICR code line data are captured within groupings referred
to as batches.
3.7.10. At the point of Check processing and scanning of the rear of each document, the Presenting Bank’s capture
device will print an endorsement line i.e. Unique Identification Code (UIC). Such info shall also be included
in the electronic Check data to be transmitted to the CICS.
3.7.11. The Front-end system of the Presenting Bank shall perform the Image Quality Assurance (IQA) Tests to all
the captured images in order to assure its usability.
3.7.12. All outward batches presented to the CICS are balanced. The MICR Code line correction must have been
carried out to ensure that all MICR data are present and amount entry made to assign an amount
electronically to each Check. Any correction done on the pre-qualified MICR Code Line must be tagged to
caution the Drawee Bank.
3.7.13. Once balanced, batches must be converted into its equivalent ICL File in accordance with the published
standard as defined in the currently approved PBM Technical Specifications before their transmission/
submission to the CICS. A batch must contain a maximum of 100 items.
3.7.14. The Presenting Bank‘s Front-end solution must observe the rules for the generation of ICL Files, i.e. The ICL
Files can contain multiple batches at a maximum of 200 items per ICL File.
3.7.15. The Front-end system will pass the ICL File to the Participant Bank Module (PBM) embedded within its own
system for preliminary validation and transmission.
3.8. Frequency of Submission
It is recommended that Member/Participant Banks submit the ICL Files to the CICS every so often in order not to clog the lines particularly in the last hour before cut-off.
3.9. Alternative Delivery Media
For contingency, the files on the PBM that are to be delivered to CICS can be copied to alternative media such as a CD, USB or any type of removable disks. Files delivered by a bank to PCHC thru the use of storage media for uploading shall be accepted subject to the same acceptance criteria as those for files received via a communications link.
3.10. Image Cash Letter (ICL) Files accepted by the CICS
ICL Files received at the CICS will initially be validated by an equivalent version of the PBM namely the Clearing House Module (CHM). Each ICL File will have its digital signature validated and decrypted if valid. This module will carry out structure and content validation and where no failure is detected it will be accepted for processing. Accepted files are passed to the CICS where they are converted into inward ICL files for distribution to the Drawee Banks. When an ICL File is accepted at the CICS, an acknowledgement file will be automatically generated and sent to the originating PBM.
If the Primary PBM of the Drawee Bank is unavailable to receive Inward files, the bank’s Secondary PBM shall be used upon request for reconfiguration by the Drawee Bank.
Outward Return ICLs and Inward Return ICLs are similarly handled as described above.
3.11. Items not Accepted by the CICS
If an item fails validation at the Presenting Bank’s PBM for any reason, that item will be rejected but remaining valid items will continue to be processed. The acknowledgment file generated will include the details of the rejected items
and the reason for rejection thus the need for the Presenting Bank to verify the acknowledgment message. If an item fails validation at the Drawee Bank’s PBM, it will be automatically returned to the Presenting Bank i.e. Duplicate Item detected by PBM. If all items are rejected, the ICL File will not be accepted for clearing.
3.12. Balancing and Reconciliation
Member/Participant Banks should document the process flow and ensure that control mechanisms are in place. Special care and adequate quality controls should be in place during rescanning and re-clearing of Checks. The banks must have a mechanism to generate internal control reports at the end of each Regular/ Returns Presentment Session/day to effectively reconcile the presentation made and the credit received by it from PCHC. The same control
should also be observed in validating inward transactions received and the debit taken by it. Total (count and values) Outward and Inward Clearing transactions are listed in the PCHC web portal for banks info and guidance. In case of any discrepancy, the same should be resolved immediately. The service branches of the banks following distributed-outward model should refer to the branch clearing control reports for verification of actual credit received from PCHC.
SEC. 4 – PROCESSING AT THE PARTICIPATING BANKS MODULE: OUTWARD
4.1. Participating Bank Module (PBM)
The CICS PBM provides ICL Files validation and provides an interface for sending and receiving ICL Files from and to the CICS.
4.2. Checking of Duplicate ICL
Any duplicate ICL File that is detected by PBM will be rejected in its entirety. An ICL File is considered a duplicate if the filename of the ICL File matches that of a previously processed ICL File.
In case of duplicate items however, only duplicate items detected during CICS processing will be rejected. The rest of the items in the ICL File will be accepted and processed.
4.3. Receiving Outward Presentment
The PBM will receive the duly balanced Outward clearing files containing Check image and electronic data from the Front-end system of the bank and will perform the required validations of the files prior to transmission to the CICS.
4.4. Image Quality Assurance and Failure Handling
All images of the items in the Outward ICL Files are subjected to Image Quality Assurance (IQA) by the Presenting Bank PBM. Any image failing validation will result in the rejection of the item with the reject details included in the acknowledgement file. The bank may rescan and resubmit as many times as necessary to meet the IQA requirements. Items that still fail the IQA requirements, despite the efforts to correct it, must be presented directly to the drawee bank.
4.5. Item Processing
The Outward Files presented by the capture system are validated by the PBM against the validations indicated in the PBM Specifications. After validation, the PBM generates acknowledgement files which contain information related to acceptance or rejection of each file and the items present in each file with appropriate reason codes.
4.6. Reconciliation of Outward presentation
At the end of each Presentment Session (Regular and Return) at the PCHC, it transactions vs. items processed by the CICS as listed in the web portal.
4.7. Dishonored Checks/Re-clearing
The Presenting Bank safe-keeps all original paid Checks for 180 days from Payment Date. In case of returns or dishonor, the Presenting Bank shall return the original unpaid Check to its client. The returned check shall be supported by a Return Check Advice (RCA) bearing images of the Check. (Suggested RCA form can be found in Annex B).
4.7.1. The Presenting Bank shall, as presently being practiced, affix a Return Stamp (format below) on the
dishonored Check before it is released to the client.
4.7.2. When the dishonored Check is re-deposited, a 2nd presentment stamp shall be affixed by the Presenting
Bank at the dorsal side of the Check before it is captured and stored for safe-keeping. A second line UIC will
either be printed on Check’s dorsal portion or electronically imposed by the Presenting Bank’s Front-end
system on the dorsal image of the Check.
SEC. 5 – PROCESSING AT PARTICIPATING BANK MODULE: INWARD
5.1. Receipt of Inward Data/Images
The inward processing deals with accepting data and images of Incoming Items from the CICS for onward push to the Drawee Bank’s PBM. The process also includes providing data in the form of files for use within the Drawee Bank’s in-clearing system. The Drawee Bank’s PBM will receive digitally signed inward electronic data and image exchange files from the CICS in the form of ICL.
The Primary PBM of the Drawee Bank shall authenticate and load the exchange file data into the system. The PBM will send an acknowledgement exchange file to the CICS if the inward electronic data and image exchange files are accepted.
5.3. Balancing and Reconciliation
The Drawee Bank should verify that all the items in the Inward ICL Files are received to ensure that there is no data loss in the transmission from the CICS to its PBM. The Drawee Bank will not be able to generate posting files unless all the inward items are actually received at the Primary PBM. If any file is lost in transmission, the Drawee Bank may request PCHC for retransmission of images/data of the lost/missing file.
5.4. Generation of Posting File (ECCS file)
During transition from ECCS to CICS, the inward ECCS file shall be generated at the PCHC and downloaded to a specific folder at the Primary PBM after cutoff and netting of all the transactions per session. This file may be used for interfacing with the Drawee Bank‘s CASA system. The ECCS file shall contain all inward items of the bank. Member/Participant Banks however are encouraged to slowly adapt to accepting ICL Files for use in the uploading of
data into their CASA systems.
5.5. Digital Certificate Validation
PBM of the Drawee Bank shall verify the digital certificate of PCHC.
5.6. Payment Processing
The Drawee Bank shall do the payment processing based on the image and electronic data information of the Checks following all the prudent practices including signature verification, imaged Check security features, account balance verification, verification of endorsements etc.
5.7. Dishonored Checks
Items that are not honored must be returned to the CICS in electronic format within the prescribed period as set by PCHC and announced to the banks (Prescribed Period). For return items, the images are also included in the return ICL File (front and rear CCITT, front JPEG, and for high-value items, the UV image).
Return items are to be marked with the appropriate return reason (code) as mentioned in the CICS Rules and Regulations Section 18. Return Image Cash Letters (ICLs) are to be transmitted to the CICS via the Drawee Bank’s PBM where the files will be validated, encrypted and digitally signed and sent to the CICS provided they meet the necessary validation criteria. Invalid items will be rejected by the Drawee Bank’s PBM for its correction.
Return ICLs received by the CICS will be validated and an acknowledgment shall be issued to the generating Drawee Bank indicating their acceptance or rejection. Return items accepted by the CICS will be passed to the Presenting Bank‘s Primary PBM in an Inward Return ICL and an appropriate posting made to the settlement system.
Any return item not received by the CICS within the Prescribed Period will be treated as an honored item and accordingly the settlement files will be prepared and posted.
SEC. 6 – SPECIFICATIONS FOR ELECTRONIC EXCHANGE OF CHEQUES
The following section describes the types of Image Cash Letter (ICL) Files.
All items in an ICL File must be of the same type: outward items; return items; or archive-only items. Items in an ICL File must not be co-mingled.
ICL Files must contain items of the same currency: Philippine Pesos or U.S. Dollars (when local US Dollar Clearing becomes available).
In addition, the items within the ICL File must have valid work types for the type of ICL. The valid items within an ICL File re:
ICL Type Currency Item Work Types Allowed
Regular or Philippine Peso CICS (normal, BIR or BOC)
Return non-CICS (normal, BIR or BOC)
Archive-Only Philippine Peso CICS (normal)
Note 1: Normal indicates Checks that are not BIR or BOC.
Note 2: Archive-Only batches are batches containing On-us items sent in an ICL File for
archive only; they are not distributed to other banks, so are not returned, and
are not included in settlement totals.
6.1. Regular ICLs
Each Outward ICL File that is accepted by the CICS is assigned a settlement session, date and window by the CICS. The settlement window is always set to ‘Forward’. The settlement session is set to 1 and the settlement date is set as follows:
6.1.1. ICL Files received before the cut-off time of the Regular Presentment Session (4:30 PM of Day 1) will be
processed for settlement within Day 1 ( i.e., included in the 4:30 PM Netting Summary to be sent to BSP for
Settlement on Day 1).
6.1.2. ICL Files received after the cut-off time of the Regular Presentment Session (4:30 PM of Day 1) will be
processed for settlement on the Next Clearing Day ( These Inward ICLs , which shall be pushed to the Drawee
Bank PBM on Day 1, shall bear the Regular Presentment Session date of the Next Clearing Day and they shall
not be included in the 4:30 PM Netting Summary of Day 1 to be sent to BSP).
Each item in an Outward ICL File is assigned a Returns cut-off time (7:30 AM of the Next Clearing Day) in CICS.
This is used by the CICS to validate that returns are received prior to the cut-off time for the corresponding
6.2. Return ICLs
Each Outward Return ICL File that is accepted by the CICS is processed for settlement as follows:
6.2.1. ICL Files received before the cut-off time of the Regular Presentment Session (4:30 PM of Day 1) will be
processed for settlement within Day 1 . They shall have zero effect and thus have no impact on the 4:30 PM
Netting Summary of Day 1 to be sent to BSP for Settlement;
6.2.2. ICL Files received after the cut-off time of the Regular Presentment Session (4:30 PM of Day 1) but before the
7:30 AM Returns Cut-off on the Next Clearing Day will be processed with settlement back valued Day 1.
Each item in a Return ICL File is validated by the CICS to ensure that it is received prior to the cut-off time pertaining to the presented Regular Item.
6.3. Archive Only ICLs
Member/Participant Banks may submit to PCHC On-us checks/ICLs for Archive-Only. PCHC will issue separate operating memo for this service.
6.4. Return Reason Codes
A Return Item may be re-presented if the Re-presentable column = ‘R’; an item may not be re-presented if the Re-Presentable column of the table below = ‘N’.
Return Description Tran Code Re-
1 Drawn against insufficient funds 14 R
2 Drawn against uncollected deposit 14 R
3 Drawn against a closed account 24 N
4 Account is non-existent 24 N
5 Payment thereof has been stopped -Funded 14 N
6 Payment thereof has been stopped-Unfunded 14 N
7 Invalid Image Hash Value 24 R
8 Post-dated check 24 R
9 Stale-dated check 24 N
A Out-of-date 24 N
B Counterfeit check 24 N
C 3rd presentment and subsequent dishonor 24 N
D Amount in words and in figures differs 14 N
E Documentary Stamp Missing (for foreign checks converted to Peso) 24 R
F Account under garnishment or covered by Hold/Freeze Order 24 R
G Validity Restricted 24 N
H Deceased Depositor 24 N
I Previously Negotiated Check/Cancelled Check 24 N
J Bank has declared a self-imposed holiday 24 R
K Fortuitous Event/Civil Disturbance/Bank Strike 24 R
L Refer to Drawer/Issuer: Merged bank/Conduit Agreement Terminated 24 N
M Untagged BIR/BOC Check 24 R
N Miscleared 24 R
O No Advice on File 24 R
P Differs from Advice (Payee, Date, Serial Number or Amount) 24 R
Q Mismatched Image and Data 24 R
R Refer to Issuer: Old Format Check 24 N
S Duplicate Check Detected by PBM 24 N
T Image Usability Failure 24 R
U Piggy Back Image 24 R
V With Alteration-date 24 N
W With Alteration-payee 24 N
X With Alteration-amount in figures 24 N
Y With Alteration-amount in words 24 N
Z With Alteration-signature 24 N
a With Alteration-account name 24 N
b With Alteration-account number 24 N
c With Alteration-check number 24 N
d With Alteration-pre-qualified MICR characters 24 N
e Missing Date 24 R
f Missing Payee 24 R
g No Amount in Figures 24 R
h No Amount in Words 24 R
i Missing Signature of Drawer 24 R
j Lack of Signature (Number of signatures required) 24 R
k Bears forged signature of the drawer (s) 24 N
l Unauthorized drawer’s signature 24 N
m Signature differs 24 N
n Exceeds authority limit 14 N
o DAIF/DAUD-1 Thousand Pesos and below 24 R
p Payment Stopped-funded-1 Thousand Pesos and below 24 N
q Payment Stopped-unfunded-1 Thousand Pesos and below 24 N
r Amount in Words and Figures differ-1 Thousand Pesos and below 24 N
s Other Technicalities-1 Thousand Pesos and below 24 N
t Per Instruction of BSP 24 R
Revisions in Section 6.4 (Return Reason Code) of this Operating Memo shall require corresponding updates to the
PBM Specs to be deployed to servers.
2. Should you need further clarification, please do not hesitate to call our help desk at 5230315 (look for Frenildo Ayonon, Erick Garcia or Hector Lasaleta) or 8861344-47 (look for Anthony Manongas).